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Staples

3.6

• (1 reviews)

545 US-46 Street, Totowa

1584.66

mil

545 US-46 Street, Totowa

1584.66

mil

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Overview

Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible parking lot

Wi-Fi

Delivery

Onsite services

Quick visit

Checks

Curbside pickup

On-site parking

In-store pickup

In-store shopping

Same-day delivery

Batteries

Electronics

Ink cartridges

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Overall

3.6

Quality

3.7

Pricing

4.4

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

3.6

This review of Staples location on US-46 Street in Totowa City is based on a range of customer feedback and ratings. Overall, the store seems to be average, with a rating of 3.8 out of 5. The quality of products and services is also rated 3.7, indicating some inconsistencies in the customer experience. The pricing is considered good, with a rating of 4.4, but this may not be the case for all customers. The innovativeness of the store is rated 4.2, suggesting that it is relatively up-to-date with new products and services.Some customers have reported positive experiences with the staff, citing helpful and knowledgeable associates. However, others have had negative experiences, including poor customer service, long wait times, and unhelpful employees. The store's layout and organization have also been criticized, with some customers finding it difficult to navigate the aisles and locate products.One major issue that has been consistently reported is the poor service at the printing and copying center. Several customers have complained about long wait times, unhelpful staff, and poor quality prints. This suggests that the store may need to improve its service standards in this area.In terms of specific products and services, customers have reported satisfaction with the selection of office supplies, electronics, and furniture. However, some have complained about the prices of certain items, suggesting that the store may need to review its pricing strategy.Overall, this review suggests that Staples on US-46 Street in Totowa City is an average store with some areas for improvement. While some customers have had positive experiences, others have reported significant issues with customer service, product quality, and pricing. With some changes to its service standards and pricing strategy, this store could potentially improve its overall rating and become a more reliable and trustworthy destination for customers.