San Antonio
Stateserv Medical
6.49
6.49
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Same-day delivery
Delivery
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Overall
Quality
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The experience at this location is somewhat mixed. While some customers have had positive interactions with the staff, particularly with the delivery drivers who are knowledgeable and professional, others have encountered issues with the service. Several customers have reported delays in delivery, with some even experiencing equipment not being delivered at all. There are also concerns about the quality of the equipment, with some customers reporting that it is outdated and unreliable.On the other hand, some customers have praised the company's willingness to work with them to resolve issues, particularly in cases where there have been problems with delivery or equipment malfunctions. However, these positive experiences seem to be the exception rather than the rule.One major issue that stands out is the consistency of the service. It appears that the company has a patchwork approach to customer service, with some employees being much more helpful and responsive than others. This can make it difficult for customers to know what to expect when they interact with the company.Some customers have also reported encountering rude or unhelpful staff members, which can be frustrating and upsetting, especially for customers who are dealing with medical equipment issues. Overall, while there are some positive aspects to the experience at this location, there are also many areas for improvement.
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Medical supply store
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