San Antonio
Staybridge Suites San Antonio - Schertz by IHG
16.90
16.90
Overview
Informal all-suite hotel offering breakfast & free evening socials, plus a gym & an outdoor pool.
Features
LGBTQ+ friendly
LGBTQ+ friendly
Free Wi-Fi
Free Wi-Fi
Accessible
Air-conditioned
Business center
Pet-friendly
Kid-friendly
Restaurant
Fitness center
Smoke-free
Pool
Free breakfast
Free breakfast
Outdoor pool
Hot tub
Free parking
Free parking
Kitchen in all rooms
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Overall
Quality
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The hotel offers a great stay experience with a welcoming atmosphere. The rooms are clean and spacious, with all the necessary amenities, including a fully stocked kitchen and comfortable beds. The hotel's staff is friendly and helpful, going above and beyond to ensure a pleasant stay. The hotel's location is also convenient, with easy access to major highways and nearby attractions.However, there have been some issues with the hotel's service, including problems with room cleaning and maintenance. Some guests have reported finding cockroaches in their rooms, which is a major concern. Additionally, some guests have reported issues with the hotel's security, including stolen catalytic converters.The hotel's breakfast and social hour options are also a highlight, with a wide variety of options and a pleasant atmosphere. However, some guests have reported issues with the timing and availability of these options.Overall, the hotel has a great potential, but it needs to address some of the issues with its service and security to provide a truly exceptional stay experience.It's worth noting that the hotel seems to have a good relationship with its staff, with many guests praising their friendly and helpful service. However, the hotel needs to ensure that its staff is properly trained and equipped to handle any issues that may arise during a guest's stay.
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