San Antonio
Staybridge Suites San Antonio - Stone Oak by IHG
12.75
12.75
Overview
Relaxed all-suite hotel offering free breakfast & area shuttle service, plus an outdoor pool.
Features
LGBTQ+ friendly
Free breakfast
LGBTQ+ friendly
Free Wi-Fi
Free parking
Free Wi-Fi
Free breakfast
Pool
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Overall
Quality
Pricing
Innovativeness
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The hotel has a decent overall rating, but some issues with quality, such as cleanliness and maintenance, bring down the score. The pricing is reasonable, and the hotel tries to innovate with its services, but it falls short in some areas. The breakfast is not great, and some guests have reported issues with the staff, such as rudeness and a lack of empathy. The hotel needs to focus on improving its quality and customer service to reach its full potential. One major issue that stands out is the lack of safety and security, with guests reporting break-ins and vandalism. The hotel needs to take steps to address these concerns and provide a safer environment for its guests. Overall, the hotel has some positives, but it needs to work on its quality and customer service to become a top-rated choice.
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