This motorcycle service shop has a strong reputation among customers, with an overall rating of 4.7 out of 5. The shop's quality of work is consistently high, with an average rating of 4.8 out of 5. The prices are also very competitive, with a rating of 5.0 out of 5.The shop's owners and staff are highly knowledgeable and skilled in their work, with many customers praising their professionalism and attention to detail. They take the time to explain what they're doing and why, which helps customers feel confident in their abilities.The shop's innovativeness is also noteworthy, with a rating of 4.5 out of 5. They're always looking for new ways to improve their services and stay up-to-date with the latest technology and techniques.One issue that was brought to the attention of the shop owners was a case of poor communication, which led to a negative review from a customer. However, the shop owners responded promptly and professionally, offering a clear explanation of the situation and apologizing for any inconvenience caused.Despite this isolated incident, the shop's reputation is overall very positive, with many customers praising their excellent service, quality work, and competitive prices. They're a great choice for anyone in need of motorcycle repairs or maintenance in the San Antonio area.Note: The issue mentioned in the review is not a major one, but it's worth noting that the shop's communication could be improved in certain situations.