This store has been a letdown for some customers. There are issues with communication and reliability, especially when it comes to preorders. Some customers have reported being ignored or having their orders lost or delayed. The store's hours can be unpredictable, and there have been cases where customers have arrived to find the store closed without notice. However, some customers have had positive experiences, praising the store's customer service and selection of collectibles. One issue that has been a problem for some customers is the store's tendency to close without notice or fail to respond to communication. It's essential for customers to be aware of this before visiting the store. Overall, the experience can be hit-or-miss, and customers should be prepared for the possibility of the store being closed or unresponsive.