Steve's Audio and Video LLC

4.5

• (1 reviews)

1770 S Business IH 35 Street, New Braunfels

28.14

mil

1770 S Business IH 35 Street, New Braunfels

28.14

mil

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Direction

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Appointment required

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Innovativeness

4.6

Overall

4.5

Quality

4.3

Pricing

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

This electronics repair and store location in New Braunfels City seems to be a reliable option for customers seeking audio visual and home automation services. The business has a rating of 4.6 on third-party platforms, indicating a generally positive reputation. However, there are some concerns that need to be addressed.The quality of service is a mixed bag, with some customers expressing satisfaction with the work done by Steve's Audio and Video LLC. Many reviewers have praised the company's professionalism, punctuality, and value for money. However, one customer reported a poor experience with a sound bar installation, which was left lopsided and with exposed wires.Pricing appears to be competitive, with many customers commenting on the fair prices charged by the company. However, there is one instance where a customer felt that the equipment proposed was overkill and the price was too high.In terms of innovativeness, the company seems to be up-to-date with the latest technology and is able to offer a range of services, including home theater installation, surround sound installation, and smart TV installation.One area that needs improvement is the company's responsiveness, particularly in addressing customer concerns and complaints. There are a few instances where customers felt that the company was slow to respond or failed to follow up on promised services.Overall, Steve's Audio and Video LLC seems to be a reputable company that offers good quality services and competitive pricing. However, customers should be aware of the potential for occasional issues with responsiveness and quality control.It's worth noting that the company has a strong reputation for its professionalism, punctuality, and value for money. Many customers have expressed their satisfaction with the company's work, citing the high quality of the installations and the excellent customer service provided by Steve and his team.