San Antonio
Stone Oak Care Center
13.58
13.58
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
The overall experience at Stone Oak Care Center is positive, with a score of 4.5 out of 5. The quality of care is consistently high, with a score of 4.7, indicating that the staff is attentive, compassionate, and effective in meeting the needs of residents. The pricing is also competitive, with a score of 4.9, suggesting that the cost of care is reasonable and value for money is excellent. However, the innovativeness of the facility could be improved, with a score of 4.4, suggesting that the center could benefit from new ideas and approaches to care. Despite this, the center excels in providing a warm and welcoming environment, with many staff members going above and beyond to ensure the comfort and well-being of residents.Despite having some excellent reviews, there are also some concerns raised by a few clients. Some reported that the staff was sometimes slow to respond to calls or that they were not always able to provide the level of care that residents needed. Additionally, one client reported that they had to wait a long time for medication to be administered and that the facility was not always clean. However, these concerns were not universal and many clients reported that the staff was friendly and caring, and that the facility was clean and well-maintained.One of the strengths of Stone Oak Care Center is its staff, who are consistently praised for their kindness, compassion, and attentiveness. Many clients reported that the staff went above and beyond to ensure the comfort and well-being of residents, and that they were always willing to listen and respond to concerns. The facility itself is also well-maintained, with a clean and welcoming environment that is well-suited to the needs of residents.Overall, Stone Oak Care Center is a solid choice for those seeking long-term care or rehabilitation services. While it may not be perfect, the center has many strengths and is committed to providing high-quality care to its residents. With some areas for improvement, the center is well-positioned to continue providing excellent care to those in need.Potential issues:* Staff response time: Some clients reported that the staff was slow to respond to calls, which may indicate a need for improved communication and response protocols.* Medication administration: One client reported that they had to wait a long time for medication to be administered, which may indicate a need for improved medication management processes.* Facility cleanliness: Some clients reported that the facility was not always clean, which may indicate a need for improved cleaning protocols and staffing.Recommendations:* Improve staff response time: Consider implementing improved communication and response protocols to ensure that staff are able to respond promptly to client concerns.* Streamline medication administration: Consider implementing improved medication management processes to ensure that medication is administered in a timely and efficient manner.* Enhance facility cleanliness: Consider implementing improved cleaning protocols and staffing to ensure that the facility is consistently clean and well-maintained.
Own this business?
Hours
Open Now
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Real Estate
Rehabilitation center
Rehabilitation
Assisted living facility
Apartment Rental
Contact business
1