San Antonio
Stone River Recovery Center
9.70
9.70
Overview
Stone River Recovery Center is located in San Antonio, Texas and offers mental health and substance use disorder treatment in an outpatient setting.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
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Based on the available data, it seems that Stone River Recovery Center is a medical facility that has received mixed reviews from clients. While some clients have reported positive experiences, with praise for the staff, amenities, and treatment programs, others have expressed concerns about safety, cleanliness, and professionalism.Several clients have mentioned issues with safety, including reports of medication theft, fights, and unsecured rooms. One client even reported seeing a new patient in their room unaccompanied by staff. These incidents raise concerns about the facility's ability to maintain a safe environment for its clients.On the other hand, many clients have praised the staff, including therapists, behavioral health assistants, and nurses, for their compassion, understanding, and dedication to helping clients recover. Some clients have also appreciated the facility's amenities, such as the gym, library, and art therapy.However, there are also reports of issues with the business administration, including a lack of response to client needs and concerns. One client reported feeling "invalidated, unsafe, and betrayed" by the facility's inaction after a traumatic incident.Despite these issues, the facility has a high overall rating, likely due to its strong treatment programs and supportive staff. However, it's essential for potential clients to be aware of these concerns and to take them into consideration when making a decision about their care.One of the biggest concerns is the lack of consistency in the facility's policies and procedures. While some clients have reported feeling safe and supported, others have experienced significant issues with safety and cleanliness. This inconsistency raises questions about the facility's ability to ensure a safe and healthy environment for all clients.Overall, while Stone River Recovery Center has its strengths, it also has significant areas for improvement. Potential clients should carefully weigh the pros and cons before making a decision about their care.
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Categories
Medical Service
Addiction treatment center
Medical Centers
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