The facility is well-managed and offers excellent customer service. Many customers have praised the staff for being friendly, helpful, and knowledgeable. The facility itself is clean, climate-controlled, and well-lit, with a safe and secure environment. The staff has been praised for going above and beyond to assist customers with their needs.However, one issue has been reported regarding the climate control, with some customers experiencing hot and humid conditions in the storage units. This issue has been acknowledged by the management, and it is recommended that customers take precautions to protect their belongings.The facility offers a range of amenities, including carts and a hand truck, making it easy for customers to move their belongings in and out of the units. The Genie app also provides a convenient way for customers to access the facility and their units.Despite the issue with climate control, the facility has received overwhelmingly positive reviews from customers, with many praising the staff and the overall experience.