Based on the provided information, it seems that Storage King USA on O'Connor Rd in San Antonio has a decent overall experience. While the pricing is excellent, which is a major plus, the quality of the service seems to be somewhat lacking. Some customers have mentioned issues with customer service, accessibility, and security.However, the innovativeness of the facility is noteworthy, with a clean and organized environment, and a helpful and friendly manager, John. He has been praised by multiple customers for his exceptional customer service and willingness to go above and beyond to help.One major issue that has been raised by multiple customers is the presence of homeless people living in the storage units, which has led to issues with theft and security. This is a significant concern that needs to be addressed by the facility management.Overall, while Storage King USA has its strengths, it needs to work on improving its quality of service and addressing the security concerns.