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StorageMart

4.4

• (1 reviews)

1575 Thousand Oaks Dr Drive, San Antonio

11.72

mil

1575 Thousand Oaks Dr Drive, San Antonio

11.72

mil

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Overview

StorageMart offers self storage units for rent in the UK, US & Canada. Find a store nearby, compare unit sizes and rent storage online today.

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Pricing

5.0

Overall

4.4

Quality

3.1

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

The business has a good overall rating, but the quality of the storage services seems to be a mixed bag. Some customers have reported positive experiences with the cleanliness and organization of the facility, while others have mentioned issues with pest control and maintenance. On the other hand, the pricing is consistently high, with most customers finding the rates to be reasonable. The business has also shown some innovativeness in its operations, with a focus on providing excellent customer service and a clean, secure environment. However, there are some concerns about the quality of the storage units and the handling of customer issues.One major issue that stands out is the presence of rats in some of the storage units, as reported by multiple customers. This is a significant concern, as it can lead to damage to customers' belongings and create a health hazard. The business needs to take steps to address this issue and ensure that its storage units are clean and rodent-free.The staff at the business seems to be friendly and helpful, with many customers praising the service they received from employees like Nicki and Mariana. However, there are also some concerns about the responsiveness of the staff, with some customers reporting difficulty in getting in touch with management or resolving issues.Overall, the business has some strengths, including its clean and secure facilities, competitive pricing, and excellent customer service. However, it also has some significant weaknesses, including the issue with rats and the need for improved quality control and maintenance. With some improvements in these areas, the business could potentially achieve an even higher overall rating.