The business has a long list of amenities, including on-site parking, wheelchair accessibility, a gender-neutral restroom, and Wi-Fi. The salon is LGBTQ+ friendly and owned by a veteran, which is reflected in its welcoming atmosphere. The staff is knowledgeable and attentive, with many clients praising their ability to understand and execute their desired looks.While some clients have reported issues with miscommunication or unexpected outcomes, the salon's commitment to customer satisfaction is evident in its responses to negative reviews. The owner or management team frequently reaches out to address concerns and offer solutions.Many clients have praised the salon's decor and atmosphere, which is described as cozy and welcoming. The staff's professionalism and kindness are also frequently mentioned as standout qualities.Prices may be higher than at some other salons, but many clients feel that the quality of service and expertise justifies the cost. Some clients have reported issues with miscommunication or unexpected outcomes, but these seem to be relatively rare.One potential issue to watch out for is the salon's non-refundable deposit policy, which may not be suitable for all clients. However, this is a common practice in many salons, and the salon's staff are generally understanding and willing to work with clients to find a solution.Overall, Studio 27 Hair Salon appears to be a high-quality establishment with a strong commitment to customer satisfaction and expertise. While some clients may have issues with prices or communication, the salon's welcoming atmosphere and talented staff make it a great choice for many clients.