The Subway location on West Avenue in San Antonio has received mixed reviews from customers. The overall experience seems to be average, with some customers praising the staff and food, while others have had negative experiences with the service and cleanliness. The quality of the food is also a concern, with some customers reporting undercooked or spoiled ingredients. However, the pricing is generally considered to be reasonable. One major issue is the inconsistency in service, with some customers reporting long wait times and rude staff, while others have had excellent experiences with friendly and attentive employees. The cleanliness of the restaurant is also a concern, with some customers reporting dirty tables and floors. Some customers have praised the staff, particularly those who have worked with employees who are friendly and helpful. However, there have been some reports of staff being rude or unhelpful. The food is generally considered to be good, but some customers have reported issues with undercooked or spoiled ingredients. It's worth noting that some customers have reported problems with the restaurant's hours of operation, with some locations closing earlier than advertised. Additionally, there have been reports of issues with online ordering and delivery, with some customers reporting that their orders were not fulfilled correctly.