The resort offers a range of amenities, including a pool, hot tub, and laundry facilities, which suggests a high quality of service. However, there are some issues with customer service, as evidenced by the negative reviews from several guests. The resort's pricing is competitive, with many reviewers noting that it's a good value for the price. Unfortunately, there's a lack of innovation and creativity in the resort's approach to customer service and amenities.The resort's cleanliness and maintenance are a highlight, with many reviewers noting that the grounds are well-kept and the facilities are clean. However, some reviewers have noted that the RV sites are a bit small and tight, and that there are some issues with tree branches and low-hanging limbs that can make it difficult to maneuver larger RVs.The resort's staff is generally friendly and helpful, but there have been some issues with customer service, particularly with regards to handling complaints and resolving issues. Some reviewers have noted that the staff can be a bit slow to respond to issues and that there can be a lack of communication between staff members.Overall, the resort is a good option for those looking for a convenient and affordable place to stay in the San Antonio area, but it's not without its flaws.