San Antonio
Sunray Pool Service Co
10.60
10.60
Photos & videos
Submit a review
Quality
Innovativeness
Overall
Pricing
Submit a review
The business is located at Building 11919, Rail Dr Drive, Suite 2, San Antonio City. The company, Sunray Pool Service Co, offers pool cleaning and maintenance services. The staff is knowledgeable and helpful, but there are some issues with customer service. The company has a good reputation and is well-established, with a history of providing quality services. However, there have been some complaints about the quality of work and the customer service. The company seems to have a good balance between quality and pricing, but there is room for improvement in terms of innovativeness. The staff is friendly and professional, but there have been some instances of poor communication and unresponsiveness. The company seems to value customer satisfaction, but there have been some cases of missed appointments and unfulfilled promises. Overall, the business is decent, but there are some areas that need improvement. One major issue that stands out is the case of a customer who experienced poor service and was left with a mess after a repair job was done. The customer had to deal with unresponsive staff and was left feeling frustrated and disrespected. This incident highlights the need for better communication and customer service. Another issue is the case of a customer who experienced poor quality work and was left with a pool that was not properly maintained. The company's response to these issues was inadequate, and it took multiple complaints and requests for resolution before the problem was addressed.The company has a good reputation in terms of pricing, with most customers finding it to be reasonable and fair. However, there have been some complaints about the quality of work, with some customers experiencing poor results and unfulfilled promises. The company seems to be committed to providing quality services, but there is room for improvement in terms of execution. The company's innovativeness is a mixed bag. On the one hand, they have implemented new technologies and strategies to improve their services. On the other hand, there have been some complaints about the company's inflexibility and reluctance to adapt to changing customer needs. Overall, the company's innovativeness is a strength, but there is room for improvement in terms of adapting to customer feedback and needs.Overall, the business is decent, but there are some areas that need improvement. With better customer service, communication, and execution, the company could provide even better services to its customers.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Home & Daily Service
Swimming pool repair service
Pool Service
Cleaning Service
Pool cleaning service
Contact business
1