The business has an overall high rating of 4.5, with most reviewers praising the quality of service and care provided by the staff. The pricing is also generally considered fair, with many reviewers noting that the cost was comparable to other funeral homes in the area. However, there is a noticeable issue with the business's attention to detail, as several reviewers have reported problems with the presentation of the deceased, including a case where the person did not look like themselves and another where the slide show was not properly prepared. Additionally, one reviewer reported a difficult experience with a funeral director who was uncommunicative and dishonest. Overall, while the business has its strengths, it seems to struggle with attention to detail and customer service.