The overall impression of Sunstone Apartments is very good, with a lot of positive feedback from clients. The staff is very friendly and welcoming, with many clients mentioning that they were greeted with a warm welcome. The apartments themselves are beautiful and well-maintained, with a good number of amenities. However, there is one issue that needs to be addressed: communication. Some clients have reported difficulty in getting in touch with the leasing office, with many calls going unanswered or being put on hold for a long time. This is a major concern, as it can be frustrating for clients who are trying to get information or make a decision about renting the apartments. It's essential for the management to improve their communication channels to provide better service to their clients. Despite this issue, Sunstone Apartments is a great place to live, with a beautiful property and a helpful staff.