Based on the available information, it seems that this business location has a low overall score due to numerous negative reviews and complaints. Many customers have reported issues with the quality of food, including burnt or undercooked pizzas, wrong orders, and missing items. Some have also experienced poor customer service, including long wait times, unhelpful staff, and difficulty in getting refunds or resolving issues.Several customers have reported being charged multiple times for the same order, with some even claiming to have been scammed out of hundreds of dollars. This has led to a reputation for the business being dishonest and untrustworthy.While some customers have reported positive experiences, such as good food and friendly service, these reviews are outnumbered by the negative ones. As a result, it's difficult to give a high score for quality or pricing.The innovativeness of the business is not particularly notable, as the menu appears to be standard for a pizzeria, and there are no unique or creative offerings.Overall, it's best to exercise caution when considering this business location, especially given the number of complaints and negative reviews.