This business has a solid reputation, with a rating of 4.6 out of 5 stars based on client feedback. Clients praise the quality of service, with many mentioning the professionalism and helpfulness of staff members like Ivan, Raciel, Mauricio, and others. The business offers a wide range of appliances and provides excellent customer service, with many clients appreciating the friendly and welcoming atmosphere.While some clients have mentioned minor issues with communication and timeliness, the business has made efforts to address these concerns and provide solutions. The business's innovativeness is also notable, with many clients appreciating the ability to purchase scratch-and-dent appliances at discounted prices.However, there is one notable issue: a client felt that they received discriminatory treatment due to their financial situation. The business has responded to this issue, stating that they do not discriminate against anyone and that they have contracts with no-credit-check finance companies that may have led to the misunderstanding. Despite this issue, the business has shown a commitment to customer service and satisfaction, making it a reliable choice for clients seeking appliances and repair services.