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SurePoint Self Storage - Austin Highway

4.9

• (1 reviews)

1254 Austin Hwy Highway, San Antonio

5.35

mil

1254 Austin Hwy Highway, San Antonio

5.35

mil

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Overview

We offer climate-controlled self storage units, drive-up storage units, office/flex space, and warehousing options in Schertz, TX.

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Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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4.9

1 reviews

Overall

4.9

Quality

4.7

Pricing

4.6

Innovativeness

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.9

The storage facility on Austin Hwy Highway is a clean and well-maintained location. The staff is friendly and accommodating, with many customers praising their helpfulness and professionalism. Mike, in particular, is often mentioned as a standout employee who goes above and beyond to assist customers. The facility is secure, with features such as a wheelchair-accessible parking lot and entrance, and a climate-controlled environment for stored items.One issue that has been raised by some customers is the lack of transparency in communication, with one customer reporting that a unit was rented out from under them without prior notice. However, this appears to be an isolated incident, and the majority of customers have had a positive experience with the facility.The facility offers a range of amenities, including wheelchair-accessible parking and entrance, and a secure environment for stored items. The staff is available to assist customers during extended hours, including weekends. However, it's worth noting that the facility does not offer 24/7 access.Overall, the storage facility on Austin Hwy Highway is a solid choice for those in need of secure and clean storage. While there may be some minor issues to be aware of, the majority of customers have had a positive experience with the facility and its staff.