San Antonio
SureStay Plus by Best Western San Antonio Fiesta Inn
11.74
11.74
Overview
Straightforward hotel with an exercise room & an outdoor pool, plus free breakfast, parking & Wi-Fi.
Features
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
Photos & videos
Submit a review
Overall
Quality
Pricing
Submit a review
The hotel has a decent location, with a convenient address and proximity to I-10 Street in San Antonio City. The description of the hotel as "straightforward" might suggest a no-frills experience, which is reflected in the reviews. However, the hotel's cleanliness and maintenance are often mentioned as areas for improvement.Several guests have reported finding their rooms dirty, with issues like mold, mildew, and black stains on the carpet. Bed bugs and cockroaches have also been reported in some rooms. The hotel's breakfast is often described as limited and unimpressive, with guests complaining about the lack of variety and quality.On the other hand, some guests have praised the hotel's friendly staff, particularly the owners who live on site. The pool and hot tub are also mentioned as highlights, although some guests have noted that the hot tub is often colder than the pool.The hotel's pricing is generally considered reasonable, with many guests feeling that they got a good value for their money. However, the hotel's inability to provide a consistent and clean experience is a major drawback.Overall, the hotel's quality is a mixed bag, with some guests having positive experiences and others encountering significant issues. The pricing is reasonable, but the hotel's innovativeness is lacking, with many guests feeling that the hotel is in need of renovation and modernization.It's worth noting that the hotel has received a number of negative reviews, with some guests expressing disappointment and frustration with their stay. However, the hotel's staff has also been praised for their friendliness and helpfulness, which suggests that there is potential for improvement.Based on the reviews, it seems that the hotel is a good option for guests who are looking for a budget-friendly stay and are willing to overlook some issues with cleanliness and maintenance. However, guests who are looking for a more upscale experience or a higher level of quality may want to consider other options.
Own this business?
Categories
Hotels
Hotels & Rental properties
Hotel
Contact business
1