San Antonio
SureStay Plus by Best Western San Antonio North
10.24
10.24
Overview
Simple lodging with complimentary breakfast & parking, plus an outdoor pool & a picnic area.
Features
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
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Quality
Overall
Pricing
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The hotel's rating is fair, with some strengths and weaknesses. The hotel is good in terms of pricing, which is one of the most important factors for many guests. The hotel's location is also convenient, as it is near the highway. However, the hotel's quality is average, and there are some issues with cleanliness and maintenance. The hotel's innovativeness is not rated, but it is likely that the hotel could improve in this area by introducing new amenities and services.The hotel's overall experience is decent, but it could be improved. The hotel's staff is friendly, but some guests have reported issues with the front desk staff. The hotel's rooms are clean, but some guests have reported issues with the cleanliness of the rooms, including stained sheets and dirty floors. The hotel's breakfast is also not impressive, with some guests reporting that it was lacking in options and quality.One major issue that guests have reported is the hotel's lack of attention to detail. Some guests have reported finding hair and other debris in their rooms, and some have reported that the hotel's staff is not very responsive to guest concerns.Overall, the hotel is a decent option for budget-conscious travelers, but it may not be the best choice for guests who are looking for a high-end experience. The hotel's prices are reasonable, but the hotel's quality and amenities may not be worth the cost for some guests.It's worth noting that the hotel's customer service is a major issue. Some guests have reported being treated poorly by the front desk staff, and some have reported that the staff is not very helpful or responsive. This is a major concern, as customer service is a key aspect of any hotel's experience.The hotel's parking is also a concern, as some guests have reported that the parking lot is not well-lit or secure. This could be a safety concern for some guests, especially those who are traveling alone.Overall, the hotel is a decent option for budget-conscious travelers, but it may not be the best choice for guests who are looking for a high-end experience. The hotel's prices are reasonable, but the hotel's quality and amenities may not be worth the cost for some guests.
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