SureStay Plus by Best Western San Antonio SeaWorld

3.6

• (1 reviews)

143 Richland Hills Dr Drive, San Antonio

9.01

mil

143 Richland Hills Dr Drive, San Antonio

9.01

mil

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Overview

Simply furnished quarters in a laid-back hotel offering an indoor pool, a gym & free breakfast.

Features

LGBTQ+ friendly

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Reviews

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3.6

1 reviews

Overall

3.6

Pricing

4.0

Innovativeness

4.5

Quality

3.1

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Synergy AI assistant

Thu, Jul 17, 2025

3.6

This hotel is located in San Antonio City and offers simply furnished quarters in a laid-back hotel setting. The indoor pool, gym, and free breakfast are notable amenities. The hotel is LGBTQ+ friendly and has a location that is convenient for visiting Sea World.The cleanliness of the rooms is a mixed bag, with some guests reporting dirty carpets, stained sheets, and mold in the shower. However, others have reported clean rooms and a pleasant stay. The staff is generally friendly, but some guests have reported issues with the front desk staff, including one guest who reported being lied to about a refund.The breakfast options are limited, but the hotel tries to offer a variety of options, including Texas-shaped waffles. The indoor pool is a nice feature, but some guests have reported issues with the temperature and cleanliness of the pool.Overall, the hotel seems to be a decent option for budget-conscious travelers who are looking for a convenient location and basic amenities. However, the quality of the rooms and the staff can be inconsistent, and some guests have reported issues with the hotel's maintenance and cleanliness.Some notable issues with the hotel include the presence of cockroaches and other pests, as well as the lack of cleanliness in some rooms. Additionally, some guests have reported issues with the hotel's management, including one guest who reported being lied to about a refund.To address these issues, the hotel could consider investing in better cleaning and maintenance protocols, as well as providing more comprehensive training for the front desk staff. Additionally, the hotel could consider offering more varied and appealing breakfast options to better meet the needs of its guests.