Surgo Automotive is a well-established car service provider located in San Antonio. They offer a wide range of services, including car parts, tire service, and oil change, which are essential for maintaining a vehicle's health. The business has a strong reputation, with an average rating of 4.7 out of 5 stars based on customer reviews.One of the standout features of Surgo Automotive is their commitment to customer service. Many reviewers have praised the staff for being friendly, helpful, and knowledgeable. They take the time to explain the issues with the vehicle and provide options for repair, which is essential for building trust with customers.The business also offers competitive pricing, with many reviewers mentioning that they were satisfied with the cost of the services provided. While some reviewers have mentioned that the prices are not the lowest in the market, the quality of service and the professionalism of the staff make up for it.In terms of innovativeness, Surgo Automotive seems to be staying ahead of the curve. They offer services such as NFC mobile payments, which is a convenient feature for customers. They also have a wheelchair-accessible parking lot and entrance, making it easier for customers with disabilities to access the business.However, one issue that has been raised by some reviewers is the potential for mistakes or misdiagnosis of vehicle problems. One reviewer mentioned that they were told that their vehicle had a cracked tire, but when they took it to another shop, the issue was not present. This highlights the importance of having multiple opinions and doing one's own research before taking a vehicle to a shop.Overall, Surgo Automotive is a reliable and trustworthy car service provider that offers a wide range of services and competitive pricing. While there may be some room for improvement in terms of accuracy and diagnosis, the business has a strong reputation and a commitment to customer service that makes it a great choice for vehicle owners.