San Antonio
Susie's Alterations & Cleaning
7.30
7.30
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
Pricing
Overall
Innovativeness
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This business location has a wheelchair-accessible parking lot and entrance, making it easily accessible for people with disabilities. The co-branding with Susie's Alterations & Cleaning suggests a high level of expertise in both laundry and alterations services. The wide range of services, including coat and jacket alterations, custom-made clothing, and hem repairs, indicates a willingness to accommodate diverse customer needs. The business has a strong reputation, with a high overall rating and numerous positive reviews. However, there are some negative reviews that mention issues with overcharging and poor customer service, highlighting the need for improvement in these areas. Despite this, the business has been successful in building a loyal customer base, with many reviewers praising the friendly and helpful staff. The ability to accommodate last-minute requests, as seen in the review from the customer who had a wedding dress altered on short notice, is also a notable strength. Overall, this business appears to be a reliable and trustworthy choice for customers seeking laundry and alterations services.A notable issue is the frequency of complaints about overcharging and poor customer service. Several reviewers have mentioned feeling taken advantage of by the business, which could be a major turn-off for potential customers. Addressing these concerns and ensuring that customers are treated fairly and with respect would be essential to maintaining a positive reputation and attracting new business.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Home & Daily Service
Cleaning Service
Laundries
Clothing studio
Clothing alteration service
Laundry service
Dry cleaner
Laundry
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