SWBC Insurance Services

2.2

• (1 reviews)

500 9311 San Pedro Ave Avenue, San Antonio

6.92

mil

500 9311 San Pedro Ave Avenue, San Antonio

6.92

mil

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Direction

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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2.2

1 reviews

Quality

2.1

Overall

2.2

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Synergy AI assistant

Fri, Jul 18, 2025

2.2

This location offers a range of insurance services, including life, home, medical, and car insurance. The address is Building 9311, San Pedro Ave Avenue, Suite 500, San Antonio City, and the phone number is +12105251242. They have wheelchair-accessible parking and entrance, which is a plus for customers with mobility issues. However, some clients have reported poor experiences with the company's claims process and customer service.One client had a car insurance claim denied after being hit by another driver, and the company failed to return their calls. Another client reported that the company's manager promised to resolve their issue but failed to follow through. Some clients have also reported being treated poorly by the company's staff, including being talked down to and being given conflicting information.The working hours are Monday to Friday from 8am to 5pm, with no service on weekends. The company is co-branded with SWBC Insurance Services, and their keywords include motorcycle and dental insurance. However, there is no information available on their pricing or innovativeness.Overall, this location seems to have some major issues with customer service and claims processing, which has led to a low overall rating. While they may have some strengths, such as their wheelchair-accessible facilities, these issues may outweigh any positives.