This location is known for its exceptional staff and customer service. The front desk staff, particularly Miranda and Megan, are friendly and welcoming, making patients feel at home. The providers and medical staff are also highly skilled and knowledgeable, taking the time to explain treatment options and answer questions. The clinic is clean and well-maintained, with amenities such as a restroom and wheelchair-accessible parking and entrance. While some patients have reported issues with communication and follow-up, the majority of reviews praise the clinic's professionalism and helpfulness. One issue that has been reported is the difficulty in obtaining refunds or credits for services, with some patients experiencing delays or frustration in getting their refunds processed. Overall, this location is a great option for patients seeking men's health services, but it's essential to be aware of potential issues with customer service and refunds.