This location seems to have a good overall reputation, with an average rating of 4.2. The quality of care is also considered to be high, with a score of 4.2. However, the pricing may be a bit higher than expected, with a score of 4.8. The innovativeness of the location is also noteworthy, with a score of 4.5. This suggests that the location is doing something right to stand out from the competition. One area of concern is the variety of negative reviews, including one-star reviews from patients who were terminated from the practice without explanation, and another who had a poor experience with customer service. The location has responded to these reviews, but it seems that there may be some inconsistencies in the way they handle patient relationships. Despite these issues, the majority of reviews are very positive, with many patients praising the kindness, competence, and attentiveness of Dr. McClelland and her staff. The location seems to have a strong focus on patient care and satisfaction, which is reflected in their high ratings. However, it's worth noting that the location could benefit from improving their communication with patients and addressing any issues that may arise in a more timely and transparent manner. The location has a convenient location, with a wheelchair-accessible parking lot, entrance, and restroom. They also offer a range of amenities, including a gender-neutral restroom and a clean office environment. The staff seems to be friendly and courteous, with many patients commenting on the excellent customer service they received. Overall, this location seems to be a good choice for patients who value high-quality care and a positive patient experience. However, patients should be aware of the potential for inconsistent customer service and communication.