The location provides a 4.4-star experience overall, indicating a well-established and reputable business. The quality of the services, including tattoos and piercings, is exceptional, with a rating of 4.3 out of 5. However, the pricing may be a concern for some customers, with a rating of 3.7 out of 5. The shop's ability to innovate and adapt to customer needs is impressive, with a rating of 4.5 out of 5. The amenities and accessibility features, such as the gender-neutral restroom and wheelchair-accessible parking lot and entrance, are also noteworthy. The shop's working hours are standard, with extended hours on weekdays and no Sunday hours.The shop's clean and welcoming atmosphere, as described by several customers, contributes to its high quality rating. The friendly and knowledgeable staff, particularly Nate, are praised for their professionalism, attention to detail, and ability to understand and execute customer ideas. However, there is one notable concern: the owner's unprofessional behavior, as mentioned in one review, raises questions about the shop's management and ethics.Despite this issue, the majority of customers have a positive experience at the shop, with many returning for repeat business and recommending it to others. The shop's commitment to quality, cleanliness, and customer satisfaction is evident in its high ratings and customer testimonials.