The staff of Texan Family Clinic is a mixed bag. While some employees, such as Haley and Evelyn, are friendly and attentive, others, like the woman who handles phone calls, can be rude and unhelpful. It's worth noting that the clinic's planning features, such as requiring appointments and offering amenities like restrooms, are a plus. However, the clinic's pricing is a drawback, with some patients feeling taken advantage of, especially those who are self-pay. Overall, the clinic's quality is good, but it could be improved with better customer service and more transparent pricing. The clinic's innovativeness is not clearly evident, with some patients feeling that the clinic is stuck in its ways and not open to new ideas. Despite these issues, the clinic's friendly staff and convenient hours make it a decent choice for those in need of medical care.