San Antonio
Texas Attorney General - Child Support Division
0.21
0.21
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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This location seems to be a government service office that deals with child support cases. The building is wheelchair accessible, which is a positive feature. However, there are many complaints about the service quality, with some reviewers expressing frustration with the long wait times, unprofessional staff, and difficulty in getting help.Several reviewers mentioned that they were unable to get through to someone on the phone, and when they did, the staff was often rude and unhelpful. Some reviewers also reported issues with incorrect information being sent to them, and difficulty in getting their cases resolved.One reviewer mentioned that they were accused of owing a large amount of money in child support, even though they had finished paying off their debt and had proof of it. This suggests that there may be some issues with the office's record-keeping and accuracy.Despite these issues, one reviewer praised the office for having a helpful staff member who was able to assist them with their case.Overall, the office seems to be struggling with issues related to service quality, staff behavior, and accuracy. It may be helpful for the office to address these issues and improve its communication with customers in order to provide better service.There is one major issue that stands out: difficulty in getting help, lack of professionalism, and incorrect information being sent to customers.
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Categories
Community & Government
Government Service
State government office
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