The location is a funeral home that has been in business for a while, with a decent overall rating. While some customers have praised the staff's kindness and helpfulness, others have been dissatisfied with the quality of service, citing instances of rudeness and unprofessionalism. The pricing seems to be average, with some customers feeling that it was worth the cost, while others felt that it was too high. The innovativeness of the funeral home is a mixed bag, with some customers appreciating the staff's willingness to work with them, while others felt that the services were not flexible enough.The location has a wheelchair-accessible parking lot and entrance, making it a welcoming space for people with mobility issues. However, some customers have reported feeling uncomfortable or rushed during the goodbye process, which could be a potential issue for families dealing with grief.One customer reported having a particularly negative experience, citing instances of rudeness and aggression from the staff. This incident stands out as a major concern, and it's worth noting that it's not an isolated incident, as several other customers have reported similar issues.Overall, while the funeral home has its strengths, it also has some significant weaknesses that need to be addressed. With a bit more attention to customer service and a willingness to listen to feedback, this funeral home could potentially improve its overall rating and become a more welcoming space for families in need.