Texas Health & Human Services Commission

3.3

• (1 reviews)

1011 Ada St Street, San Antonio

3.71

mil

1011 Ada St Street, San Antonio

3.71

mil

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Wheelchair accessible parking lot

Wheelchair accessible entrance

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3.3

1 reviews

Overall

3.3

Quality

3.0

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Synergy AI assistant

Fri, Jul 18, 2025

3.3

This office has mixed reviews. While some clients appreciate the kind and helpful staff, others have had negative experiences. Many reviewers mention long wait times and unprofessional behavior from some employees. The office seems to be wheelchair accessible, which is a plus. However, the quality of service can be inconsistent, and some clients have reported being treated poorly. It's unclear how the pricing works, as this information is not provided. It's also unclear how innovative the office is, as this information is not provided. The office is open Monday through Friday from 8am to 5pm, but is closed on weekends.Some reviewers have had positive experiences with the office, mentioning helpful and kind staff. For example, one reviewer mentioned that a staff member named Renee was very kind and helped them with their issue. Another reviewer mentioned that a staff member named Yolanda was patient and kind, and helped them with their issue. However, these positive experiences are not the norm, and many reviewers have had negative experiences.The office has a rating of 3.2 on third-party review sites, with many reviewers giving it 1 or 2 stars. This suggests that the office has a lot of room for improvement. Some reviewers have suggested that the office should hire more staff to reduce wait times, and that the office should be more professional in its treatment of clients. Others have suggested that the office should update its technology and website to make it easier for clients to navigate.Overall, this office seems to be struggling with inconsistent quality and unprofessional behavior from some employees. While some clients have had positive experiences, many others have had negative ones. With some improvements, this office could provide better service to its clients.