This business has received a decent overall rating, but with a few notable concerns. The quality of service has been a major issue, with many customers expressing dissatisfaction with the work done. On the other hand, the pricing has been fair, and the company has shown some innovativeness in its approach. However, the most significant problem lies in the responsiveness and communication of the staff, with many customers feeling neglected or ignored. The business has been criticized for its poor customer service, and some customers have even reported being scammed. Despite the positive reviews, the negative ones far outweigh them, suggesting that the business needs to work on its customer service and communication skills. It's worth noting that the company's business hours are quite extensive, with varying hours on different days, which may contribute to the issues with responsiveness.