San Antonio
Texas Muscle & Fitness
12.87
12.87
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Membership required
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The business location offers a high-quality experience for its customers. It boasts a high-quality facility that is clean and well-maintained, with a wide range of equipment to cater to various fitness needs. The staff is friendly and welcoming, creating a supportive and non-intimidating environment for members. However, there have been instances where communication and customer service have fallen short, particularly when it comes to cancellations and membership contracts. Members have praised the gym's 24-hour access and flexibility, which allows for a comfortable and private workout experience. The gym's focus on results and community involvement is also noteworthy, with many members appreciating the personal attention and guidance from the trainers. On the other hand, some customers have expressed frustration with the gym's business practices, including hidden fees and a six-month contract that is not clearly disclosed on the website. This has led to feelings of being misled and overcharged.Overall, the business location has a strong reputation for quality and service, but needs to work on improving its communication and customer service to address concerns and prevent misunderstandings.
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Categories
Sports & Fitness
Fitness Centers
Gym
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