San Antonio
Texas Oncology-San Antonio Medical Center
9.71
9.71
Overview
Dr. Deepthi Thotakura specializes in hematology and in medical oncology, and is board certified in hematology, internal medicine, and medical oncology.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
Overall
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This location has mixed reviews from patients, with some expressing frustration with the wait times, staff attitude, and appointment scheduling. Many reviewers mentioned that they have been waiting for extended periods of time, sometimes up to 4 hours or more, to see a doctor or have tests performed. Some reviewers also expressed disappointment with the staff's attitude, citing examples of rudeness and unprofessionalism.However, there are also some positive reviews, with patients praising the doctors, nurses, and other staff members for their kindness, compassion, and expertise. Some reviewers mentioned that their doctors were understanding and explained their conditions and treatment options clearly.The scheduling process seems to be a major issue, with many reviewers expressing frustration with the complexity and inefficiency of the system. Some reviewers mentioned that they have been ignored or left on hold for extended periods of time when trying to schedule appointments.The location appears to have some accessibility issues, with one reviewer mentioning that there is not enough parking or seating for patients and their families.Despite the mixed reviews, some reviewers praised the location's commitment to patient care and its efforts to improve the patient experience. However, the overall score suggests that there is still room for improvement in terms of wait times, staff attitude, and appointment scheduling.It is worth noting that the location has a rating of 2.8 based on third-party reviews, which suggests that there are more negative reviews than positive ones. However, the overall score of 2.5 is still a reflection of the mixed experiences reported by patients.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Other Medics
Hematologist
Oncology
Cancer treatment center
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