San Antonio
Texas Oncology-San Antonio Westover Hills
12.51
12.51
Overview
Dr. Deepthi Thotakura specializes in hematology and in medical oncology, and is board certified in hematology, internal medicine, and medical oncology.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
Pricing
Quality
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While the business is a medical facility with a strong focus on patient care, it has several areas that need improvement. The overall rating is 3.1, indicating a somewhat mediocre experience. The quality of care is also average, with a score of 3.4. The facility has a wheelchair-accessible entrance, restroom, and parking lot, which is a plus for patients with mobility issues. However, some patients have reported long wait times, unprofessional staff, and a lack of empathy. This suggests that the facility could improve its planning and organization to better manage patient flow and provide a more pleasant experience. Pricing is average, with a score of 3.5, indicating that the costs are not excessively high or low. However, some patients have reported feeling nickel-and-dimed, which could be a concern for those with limited financial resources. Unfortunately, there is not enough information to assess the innovativeness of the business. The business has received both positive and negative feedback from patients. Some patients have praised the kindness and professionalism of the staff, as well as the clean and comfortable facilities. However, others have reported poor communication, long wait times, and a lack of empathy from the staff. One major issue that has been reported by multiple patients is the difficulty in scheduling appointments and getting timely responses from the staff. This has led to frustration and feelings of being ignored. Another issue is the lack of communication between staff members, which can result in long wait times and delays in treatment. Overall, while the business has some strengths, it also has several areas that need improvement. With better planning, communication, and staff training, the business could provide a more positive experience for its patients.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Other Medics
Hematologist
Oncology
Cancer treatment center
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