San Antonio
Texas Oncology Surgical Specialists-San Antonio Medical Center
9.71
9.71
Overview
Dr. Deepthi Thotakura specializes in hematology and in medical oncology, and is board certified in hematology, internal medicine, and medical oncology.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
Pricing
Overall
Innovativeness
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This business location provides a range of medical services, including surgery and other medic services. The address is easily accessible, with a wheelchair-accessible entrance, parking lot, and restroom. The working hours are standard, with Monday to Friday operating hours from 8:00 to 18:00.However, there are some concerns with the organization and efficiency of the business. One customer reported difficulties in scheduling an appointment, with phone calls being hung up on multiple times. Another customer experienced delays in their cancer care due to mistakes with authorizations and faxing orders.The billing system also seems to be a source of frustration, with one customer being charged an additional $70 to see their surgeon despite having 100% insurance coverage. The business has responded to customer feedback, but it seems that there are ongoing issues with customer service and communication.Overall, the business has a decent overall rating, but there are areas for improvement in terms of quality, pricing, and innovativeness.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Surgical center
Other Medics
Hematologist
Surgery
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