This restaurant has a lively atmosphere, serving American fare with a Southwestern spin. The staff is generally friendly and attentive, with some exceptional waiters like Monique and Kathleen who go above and beyond to ensure a great experience. However, there are some inconsistencies in the quality of the food, with some guests experiencing overcooked or undercooked steaks, and others finding hair in their food.The menu is varied, with options for vegetarians and late-night food. The atmosphere is family-friendly and suitable for large groups. However, there are some issues with the restaurant's cleanliness, with guests reporting dirty utensils, old food on the tables, and even a roach in the restroom.One of the major drawbacks is the inconsistent wait times, with some guests experiencing a short wait of 10-15 minutes, while others wait over an hour. The service can also be slow, with some guests having to remind their waiters to refill their drinks or bring out their food.Despite these issues, the restaurant has a loyal customer base, with many guests returning time and time again. The management seems to be actively working to address these issues, with some guests receiving apologies and offers to make things right.Overall, this restaurant is a solid choice for those looking for a lively atmosphere and good food, but be prepared for some inconsistencies in service and quality.