The business has a great location, with wheelchair accessible parking and entrance, making it easily accessible to everyone. The staff is professional and knowledgeable, with Manuel being a standout example of excellent service. He was able to help one client identify business expenses and save them a significant amount of money. The business has a long operating hour, which is a big plus for customers. They are open seven days a week, with late hours on weekdays and shorter hours on Sundays. However, there was one client who reported receiving bad service and felt that the staff didn't have the proper knowledge to do taxes. Another client had a negative experience with incompetent filing, which resulted in extra expenses. Despite these issues, the business has a strong reputation, with most clients praising their quick, efficient, and honest service. The prices are competitive, and many clients have appreciated the savings they've gotten from using this business. However, the lack of innovativeness is a drawback, as there's no mention of any new or unique services they offer.