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Texas Thrift Store: Windcrest

3.3

• (1 reviews)

104 7500 N Interstate 35 Street, Windcrest

7.95

mil

104 7500 N Interstate 35 Street, Windcrest

7.95

mil

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Direction

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Website

Overview

Store for secondhand clothing, plus toys, appliances & household items.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Quick visit

Electronics

Buys used goods

Clothing

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.3

1 reviews

Overall

3.3

Innovativeness

3.2

Pricing

2.4

Quality

2.8

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Synergy AI assistant

Thu, Jul 17, 2025

3.3

This location seems to have undergone significant changes that have impacted the customer experience. Many reviewers have mentioned that the prices have become outrageous, with some items being priced higher than their original retail value. This, combined with the removal of return and exchange policies, has left many customers feeling frustrated and disappointed.The store's attempt to implement self-checkout machines has also been met with criticism, as employees are still required to manually scan and bag items, making the process seem redundant. Additionally, the lack of fitting rooms and mirrors has made it difficult for customers to try on clothes and ensure a good fit.Some reviewers have praised the store's cleanliness and organization, as well as the friendliness of the employees. However, these positives are largely outweighed by the negative comments about the store's policies and prices.It's worth noting that many reviewers have mentioned that the store has undergone changes since being acquired by a new company, which may have contributed to the negative feedback. Despite this, it's clear that the store's customer experience has suffered as a result of these changes.If you're looking for a thrift store with affordable prices and a positive customer experience, you may want to consider other options in the area. However, if you're willing to pay higher prices and don't mind the lack of return and exchange policies, this location may still be worth visiting.