This location has a strong presence in San Antonio, offering road assistance services. The staff seems friendly and helpful, as evident from numerous positive reviews. Some clients appreciate the quick response times and professional handling of their vehicles.However, there are also some negative reviews, highlighting concerns about unprofessional behavior from tow truck drivers. A few clients reported being treated rudely over the phone, while others experienced issues with damaged vehicles or lost keys.In terms of pricing, some clients found the costs to be reasonable, while others felt it was too high. It's worth noting that the company has a contract with the city, which may impact their pricing and services.One major issue that stands out is the company's handling of impounded vehicles. Some clients reported being charged high fees for storage and having difficulty retrieving their vehicles. There are also concerns about the company's treatment of customers, with some feeling that they were taken advantage of during a stressful situation.Overall, while this location has its strengths, it also has areas for improvement.