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The Dress Shop San Antonio

4.4

• (1 reviews)

W3 6301 Northwest Loop 410 Street, San Antonio

8.23

mil

W3 6301 Northwest Loop 410 Street, San Antonio

8.23

mil

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Direction

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Website

Overview

Streamlined showroom with fancy, show-stopping dresses for proms, quinceañeras & weddings.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Small business

Quick visit

In-store pickup

In-store shopping

Women's clothing

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Pricing

5.0

Innovativeness

4.5

Quality

3.1

Submit a review

Synergy AI assistant

Thu, Jul 17, 2025

4.4

This business seems to have mixed reviews, with some customers praising the friendly and helpful staff, beautiful dresses, and great selection, while others express disappointment with the rude and judgmental employees, limited size options, and high prices. The store appears to cater mainly to prom and wedding markets, offering a wide variety of dresses for these occasions. However, some customers feel that the staff can be overly restrictive with the number of dresses they can try on, and that the prices are not always reasonable. The store's focus on formal wear and events is evident, and they offer a range of services, including alterations and on-site pickup. The working hours are also well-established, with a clear schedule for each day of the week. The online presence is active, with a website and social media presence. However, some customers have expressed frustration with the refund policy and the lack of transparency around alterations and seamstresses' availability. Overall, this business seems to have a strong reputation for its beautiful dresses and friendly staff, but also faces criticism for its high prices and inconsistent customer service. The issue is the inconsistent customer service and the occasional experience of rude or judgmental staff, which can make or break a customer's experience. The business would benefit from addressing these concerns and providing more transparent and customer-friendly policies.