This review of The Falls at Westover Hills apartment complex starts with a mediocre overall score of 3.2 out of 5. The quality of the apartments is also rated 3.2, indicating some consistency in this area. However, the pricing is viewed more favorably, with a score of 4.4, suggesting that the cost of living here is reasonable. Unfortunately, information about innovativeness is lacking.Reviewing the comments from residents, several common themes emerge. The most significant issue is the poor maintenance of the apartments and the property. Many residents have reported mold, roaches, and other pests, as well as broken appliances and maintenance requests being ignored. The lack of effective maintenance is a major concern, making it difficult for residents to feel comfortable in their homes.Another issue is the inconsistent and sometimes unhelpful staff. Some residents have reported being treated poorly by management and maintenance staff, while others have had positive experiences. The quality of customer service seems to vary greatly depending on the individual staff member.The pool and other amenities are also a point of contention. While some residents have enjoyed the pool and other community facilities, others have reported issues with cleanliness, maintenance, and accessibility.Pricing is a mixed bag, with some residents feeling that the cost of living at The Falls at Westover Hills is reasonable, while others feel that it's too high.The lack of innovativeness is a significant issue, as the complex seems to be stuck in a state of disrepair, with many residents expressing frustration with the lack of effort to improve the property.One of the most concerning issues is the high crime rate in the area, with many residents reporting car break-ins, theft, and other crimes. The complex's security measures seem inadequate, and many residents feel that the management is not doing enough to address these issues.Overall, while some residents have had positive experiences at The Falls at Westover Hills, the majority of comments suggest that the complex has significant issues that need to be addressed. The lack of effective maintenance, inconsistent staff, and high crime rate make it difficult for residents to feel comfortable and secure in their homes.