San Antonio
The Grass Dealers
6.28
6.28
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The business, The Grass Dealers, has a solid reputation in the landscape design industry. Their overall score is 4.0 out of 5, indicating a good but not excellent experience. The quality of their work is a 3.4 out of 5, suggesting some room for improvement. However, their pricing is very competitive, with a score of 4.9 out of 5. They also show some innovativeness in their services, with a score of 4.0 out of 5.The business has received numerous positive reviews from customers, praising their professionalism, punctuality, and quality of work. Many customers have appreciated the polite and helpful service they received from David, the owner. The business has also been commended for their attention to detail and their ability to provide tips and tricks on how to maintain the grass after installation.However, there have been some issues with communication and follow-up, with some customers reporting difficulty in getting in touch with the business or receiving updates on their projects. There have also been some complaints about the quality of the sod, with some customers receiving dead or partially brown grass. Additionally, there have been some issues with the business not honoring their promises or not completing projects as agreed.One major issue that stands out is the lack of accountability and responsiveness from the business. Several customers have reported difficulty in getting in touch with the business or receiving updates on their projects. This lack of communication and follow-up can be frustrating and lead to a negative experience.Overall, The Grass Dealers is a good business with some room for improvement. They have a solid reputation and offer competitive pricing, but they need to work on their communication and follow-up skills to provide a better experience for their customers.
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Categories
Construction & Development
Landscape Design
Landscaper
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