The Hartford

2.8

• (1 reviews)

3600 Wiseman Blvd Boulevard, San Antonio

12.10

mil

3600 Wiseman Blvd Boulevard, San Antonio

12.10

mil

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Overview

Get business, home and car insurance from The Hartford. Choose from a broad selection of business insurance coverages and design the right solution for your company. The Hartford offers AARP members great ways to save on car and home insurance, so get an insurance quote online today & start saving.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

On-site parking

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Reviews

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2.8

1 reviews

Overall

2.8

Quality

2.3

Pricing

3.8

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Synergy AI assistant

Fri, Jul 18, 2025

2.8

This location has a mediocre overall score, which is influenced by its average quality of service. While the pricing is reasonable, the quality of service falls short of expectations. Several customers have reported difficulty in getting help from representatives, and some have experienced frustration with the claims process. One customer reported a negative experience with a representative, who was unprofessional and rude. On the other hand, a few customers have reported positive experiences with the company, citing good customer service and helpful representatives. However, these positive experiences are not enough to offset the negative ones, resulting in a lower overall score.The location's hours of operation are convenient, with extended hours on weekdays and Saturday. The website is easily accessible, and customers can find all the necessary information about the company and its services. However, some customers have reported difficulty in getting in touch with representatives, citing long hold times and unreturned phone calls.Some customers have reported issues with the company's claims process, citing delays and difficulty in getting claims paid. One customer reported that the company denied a claim without explanation, while another reported that the company lost their paperwork twice, resulting in delays in getting their claim paid.Despite these issues, some customers have reported positive experiences with the company's customer service. A few customers have reported that the representatives were helpful and knowledgeable, and that they were able to resolve their issues quickly.Overall, this location's mediocre score suggests that there is room for improvement in terms of quality of service and customer experience. While the pricing is reasonable, the company's reputation for poor customer service and difficult claims process may deter some customers from doing business with them.