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The Home Depot

4.2

• (1 reviews)

5638 W Loop 1604 N Street, San Antonio

13.34

mil

5638 W Loop 1604 N Street, San Antonio

13.34

mil

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Direction

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Website

Overview

Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Delivery

Onsite services

Quick visit

Checks

Curbside pickup

In-store pickup

In-store shopping

Assembly service

Batteries

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Quality

3.1

Pricing

4.9

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This Home Depot store has a good reputation, but there are some areas for improvement. The customer service can be inconsistent, with some employees being very helpful and others being unfriendly and unhelpful. The store is well-stocked, but it can be difficult to find what you're looking for. The prices are generally competitive, but some items may be more expensive than at other stores. The store is innovating in some areas, such as its online ordering and curbside pickup options.Overall, this Home Depot store is a solid choice for customers, but it could benefit from more consistent customer service and a more organized shopping experience. Despite these issues, the store's strengths in terms of quality, pricing, and innovativeness make it a good option for customers who need home improvement supplies.Some customers have reported having difficulty finding employees to help them with their shopping, and some have experienced long wait times for assistance. However, other customers have had positive experiences with the store's staff, praising their helpfulness and knowledge. The store's garden center is particularly popular, with many customers praising the helpfulness of the staff in this area.One customer reported having a poor experience with the store's self-checkout system, with a manager being unhelpful and unprofessional. However, this appears to be an isolated incident, and many customers have had positive experiences with the store's checkout process.The store's innovativeness is evident in its online ordering and curbside pickup options, which have been well-received by customers. The store's website is also user-friendly, making it easy to find and purchase products online.Overall, this Home Depot store is a good choice for customers who need home improvement supplies, but it could benefit from more consistent customer service and a more organized shopping experience.