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The Home Depot

4.3

• (1 reviews)

633 W Bandera Rd Road, Boerne

28.56

mil

633 W Bandera Rd Road, Boerne

28.56

mil

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Direction

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Website

Overview

Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Delivery

Onsite services

Quick visit

Checks

Curbside pickup

In-store pickup

In-store shopping

Assembly service

Batteries

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Pricing

4.7

Quality

4.1

Innovativeness

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

The store has a good overall reputation, but there are some inconsistencies in the quality of products and services. The prices are generally reasonable, but some customers have reported issues with the self-checkout. The store has a wide range of products, but some areas, such as the garden center, can be disorganized. The staff is generally friendly and helpful, but some customers have reported difficulty finding assistance when needed. Some customers have reported issues with the store's management, including understaffing and poor customer service. However, many customers have also reported positive experiences with the store's staff, including helpful and knowledgeable employees. The store has a good selection of products, including tools, appliances, and building materials. However, some customers have reported difficulty finding certain products or accessing specialized services, such as the pro desk.The store's website and online ordering system can be convenient for customers, but some have reported issues with delivery and pickup. The store's return policy is generally reasonable, but some customers have reported difficulty returning items or getting refunds. Overall, the store is a good option for customers who need a wide range of products and services, but may not be the best choice for those who require specialized or personalized assistance.One issue that stands out is the long wait times for assistance, particularly in the lumber and pro desk areas. Some customers have reported waiting for 20 minutes or more to get help, which can be frustrating and inconvenient. This may be due to understaffing or poor management, but it's an issue that the store needs to address in order to improve customer satisfaction.