San Antonio
The Inn & Studios Downtown
1.28
1.28
Overview
Casual hotel offering simple rooms, plus an outdoor pool & free Wi-Fi, parking & breakfast.
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This hotel offers simple rooms and amenities like an outdoor pool, free Wi-Fi, parking, and breakfast. While it has a great location near downtown San Antonio, the overall experience is marred by several issues. Many guests have reported cleanliness problems, including dirty rooms, stained bed sheets, and cockroaches. Some have also experienced poor customer service, with staff being unhelpful or unresponsive. Additionally, the hotel's condition appears to be deteriorating, with broken doors, rusty fixtures, and inadequate lighting. On the plus side, the hotel is affordable, with prices that are hard to beat. However, considering the numerous complaints about cleanliness and customer service, it's difficult to recommend this hotel to anyone. One of the biggest concerns is the safety of the hotel, with reports of homeless people and suspicious activity on the premises. Despite its location near downtown San Antonio, this hotel is not a safe or clean place to stay.
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